Backlog is a normal part of the insurance industry. We have more things to do in less time and it begins to pile up. However, how much backlog is acceptable?
It seems as though you go around doing nothing but stomping out one fire after another. Wouldn’t it be nice if people actually came to you with solutions and positive suggestions?
How do you find the time to keep peace and control in the agency as well as do all of the other things that need to get done?
How do you get more work out of your current employees? Or, are they already overworked and you actually need to hire more people?
Lisa M Burnside, CIC, CPCU, MBA
Lisa lives on a lake in Minnesota and on a golf course in Arizona and she didn’t have to wait until retirement to get there. This is just one of many goals she has attained in her life thanks to leveraging technology.
Management Coaching Programs
Below is a listing of the programs available to help you become the most dynamic manager you can be. The programs are all based on three core principles: Setting Expectations; Aligning Tasks with Skills; and Auditing to Provide Feedback.
“Lisa has been a professional speaker for our association for many years and has always received rave reviews by attendees for her vast knowledge, her many experiences in her own insurance agency, and her abilities as a speaker to keep people interested and wanting more. I would recommend her to anyone wanting a fabulous and dynamic speaker who also really knows her stuff.”- April Goodin Minnesota Insurance Agents & Brokers Association Eden Prairie, Minnesota