Communicate How They Communicate

Voice mail, email, snail mail, notes, texting, blogs, Intranets, memos, letters, cards, e-cards, faxing, face-to-face, and phone calls.  Wow, that’s a lot of different ways to communicate and I am pretty sure that is not an all-inclusive list. Do you have a preference? Do the people that you communicate with have a preference? I know I do and it can change depending on the subject, the...
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Spell Check – Really, It’s That Simple

Have you ever received an email from someone with spelling errors in it?  Worse yet, ever send one?  We have gotten so complacent with our communication that even if we are corresponding in a “professional” manner, it still looks like some code we would send to our best friend. There is a difference between personal and professional images.  One of the biggest...
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Do You Hear What I Hear

Is it sleigh bells?  Is it a group of carolers?  When we aren’t exactly sure what a sound is or where it is coming from, we lean in and listen harder to figure it out. When we have someone right in front of us telling us something, we don’t always give them that same intentness.  Instead, our heads are reeling with what we are going to say next, what else...
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What Did She Say?

IMHO I think you are terrific.  BTW, did you know that I renewed my CPCU and CIC memberships.  I really think it is important to keep up on your education and communication skills. If you don’t understand the use of the acronyms above, you aren’t alone.  When we have spent any time in an industry, all of a sudden we start speaking in acronyms and industry jargon. ...
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